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Privacy Policy1. Information We Collect2. How We Use Your Information3. Legal Basis for Processing (Saudi PDPL Compliance)4. Data Storage and Retention5. Data Sharing and Disclosure6. Cookies and Tracking Technologies7. Data Security8. Your Rights9. Children’s Privacy10. International Transfers11. Updates to This Policy12. Contact Us

Privacy Policy

Last Updated: October 14, 2025

Welcome to Metch for Information Technology Co. (“Metch”, “we”, “our”, or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit metch.sa, use our software, or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

  • Name, email address, phone number, company name, and job title.
  • Account login details (if applicable).
  • Payment or billing information when purchasing our products or services.
  • Messages or inquiries sent through our contact forms, chat, or support channels.

b. Automatically Collected Information

When you visit our website or use our applications, we automatically collect:

  • IP address, browser type, device information, and operating system.
  • Pages visited, time spent, and navigation patterns.
  • Cookies and similar tracking technologies (see Section 6).

c. Information from Third Parties

We may receive data from trusted third parties, such as:

  • Analytics or advertising partners (e.g., Google Analytics).
  • Business partners that integrate with our products.

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services and software.
  • Communicate with you regarding updates, support, and marketing (with your consent).
  • Process transactions and manage your account.
  • Ensure website and data security.
  • Comply with legal obligations under Saudi Arabian law.

3. Legal Basis for Processing (Saudi PDPL Compliance)

We process your personal data under the Saudi Personal Data Protection Law (PDPL) based on:

  • Your explicit consent.
  • The necessity to fulfill a contract or provide a requested service.
  • Legitimate interests, such as improving user experience and ensuring system security.
  • Legal requirements, such as tax and accounting regulations.

4. Data Storage and Retention

Your personal information is stored securely on servers located within the Kingdom of Saudi Arabia or in trusted jurisdictions with adequate protection levels.

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Data Sharing and Disclosure

We do not sell or rent personal data.

We may share information only with:

  • Authorized service providers assisting us in operations (e.g., hosting, analytics, payments).
  • Legal authorities, if required to comply with applicable laws or government requests.
  • Affiliates and subsidiaries, within the scope of Metch’s operations.

All partners and vendors are contractually obligated to protect your information in accordance with this Policy.

6. Cookies and Tracking Technologies

We use cookies to:

  • Enhance website functionality and user experience.
  • Analyze traffic and usage patterns.
  • Remember your preferences.

You may disable cookies through your browser settings, but some site features may not function properly.

7. Data Security

We implement robust technical and organizational measures to protect your data against loss, misuse, unauthorized access, or disclosure, including:

  • Data encryption in transit and at rest.
  • Role-based access control.
  • Regular security assessments.

8. Your Rights

Under Saudi PDPL, you have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent at any time.
  • Object to processing in certain circumstances.

To exercise these rights, contact us at privacy@metch.sa.

9. Children’s Privacy

Our website and services are not intended for individuals under 18 years old.

We do not knowingly collect personal data from minors.

10. International Transfers

If we transfer personal data outside Saudi Arabia, we ensure adequate protection measures in compliance with the Saudi Data & Artificial Intelligence Authority (SDAIA) requirements.

11. Updates to This Policy


We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after such changes constitutes acceptance of the new policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Metch for Information Technology Co.

Riyadh, Kingdom of Saudi Arabia

📧 Email: privacy@metch.sa

🌐 Website: https://metch.sa

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